Mama Lou's contactless service

Mama Lou’s Goes Contactless: A Safer Dining Experience

In the fight against COVID-19 pandemic, we at Mama Lou's Italian Kitchen have beefed up our health and safety protocols to ensure a safer dining experience. We are introducing “Contactless Service” system which includes cashless payment options, starting February 8, 2021. 

To consistently bring #MAMArable dining experience to our customers, we have digitized our restaurant operations by adding contactless tools to our arsenal. In effect, you—our guests—can have total peace of mind while dining out.

mama lou's contactless service

You may now order and pay from the convenience and safety of your own devices—simply by going through this simple contactless service journey: 

  • Scan Menu: Scan the QR code placed on the table to browse the full digital menu. 
  • Contactless Order: Select meal of choice and place an order directly from the menu. 
  • Cashless Pay: Settle the bill using cashless payment options.  

Cashless transactions are now encouraged for a safer dining experience. Our restaurant accepts payment via GCash, PayMaya, and the relatively new Lyka app. You may also pay the check using debit and credit cards. 

Providing this kind of contactless service aims at eliminating every physical touchpoint possible as well as minimizing face-to-face scenarios between our guests, staff, and suppliers, therefore reducing the risk of COVID-19 transmission. This allows for a clean, safer, and stress-free dining experience. 

Mama Lou's safety protocols

This implementation of contactless service is just an addition to Mama Lou’s existing multiple precautionary measures to guarantee a safe and comfortable environment:

  • “No Mask, No Entry” policy 
  • Mandatory Health Declaration (manual or digital) 
  • Social distancing and proper queuing 
  • Installation of acrylic dividers, disinfectant foot baths, and directional markers 
  • Daily body temperature check of both staff and guests 
  • Kitchen & dining staff in full PPE gear (masks, face shields, disposable gloves, etc.) 
  • Sanitizers and alcohol bottles available for use to encourage regular hand washing 
  • Frequent disinfection of high-touch areas 
  • Availability of disposable placemats and mask envelopes 
  • Designated rack for takeout/pickup 
  • Waiting area for delivery team outside the stores 
  • Online ordering systems & new delivery hotline 
  • Contactless food delivery 

Mama Lou’s Italian Kitchen is keeping its promise of providing you the #MAMArable experience of coming home to comforting meals prepared by a loved one. Our family-friendly restaurant is serious about everyone’s comfort and safety. 

With our mission of creating meaningful connections through nourishing meals and nurturing moments, Mama Lou’s promises to keep you company…even in distance.

Keep calm. #MAMACares.